Facilities First — Where People, Partnerships, and Facilities Meet.
The work happens in facilities.The business happens between people.
A restaurant manager needs the doors open. A facility manager needs answers. A service partner needs to know what they’re walking into.
Founded by Paul McCarthy, CRFP. But you can just call me Big Mac.
This Week in Facilities First
A real moment from the work. What happened, what we learned, and why the people involved mattered.
Edition 5: Trust Is Built Between Emergencies
Around 9 PM, my phone buzzed with a question I already had the answer to. I called back anyway.
Read the StoryThere’s a Person Behind Every Work Order
The late call. The update somebody had to chase. The partner who had a backup ready.
These are the stories we carry with us. And the ones worth sharing.
Pull Up a Chair
The Facilities First Show is a facility management podcast built around conversation. Facility managers, operators, and service partners talk about the work, the relationships, and what they’ve learned along the way.
Good People Deserve More Than a Passing Thank-You
Facilities Faves recognizes the people who make this industry better to work in. The ones who follow through, help someone out, and care about the person on the other end of the call.
Let’s put a face and a story with that good work.
I’m Big Mac. Glad You’re Here.
I live in the relationship between facility managers and service vendors. I care about getting the work done. I also care about how we treat each other while we do it.
That’s why I started Facilities First.